Standard delivery takes 4 to 5 business days from sales team validation, including two business days for processing and two to three days in transit.
Do you offer international shipping?
No, Golfaeromura delivers exclusively within Singapore only. We do not fulfill international orders, and we never ship internationally to overseas addresses or post office boxes.
What payment methods do you accept?
We operate on Cash on Delivery only. Full payment is collected by the delivery agent at your address upon handover, with zero advance online charges.
Can I cancel my order after placing it?
Yes, you may cancel any product order free of charge before dispatch. Once your package reaches our logistics delivery partner, cancellation is no longer possible.
What is your return policy for damaged items?
Items arriving damaged, defective, or mismatched from what was originally agreed qualify for return within 30 days of delivery. Personal preference alone is never eligible.
How do I request a return or refund?
Email our support team within thirty days with your order details and photographic evidence. We arrange free pickup, followed by inspection within roughly a day.
What happens if I miss my golf service booking?
Missing a scheduled session without notice counts as a no-show, and the booking gets forfeited. Contact our sales team early to reschedule or cancel instead.
How are refunds processed?
We offer a replacement item at no extra cost. If unavailable, we issue a bank transfer refund, landing in your account within five or six days.
Still Have Questions About Golfaeromura?
Our sales team is ready to help answer anything else.